Rainbow Midwest only offers our customers the very best products on the market, so we’re proud to stand behind every one of them with the best warranty coverage in the industry.
We are always upfront with our customers about product warranties. As with any product, recommended maintenance and care of your equipment can impact coverage. To make it as easy as possible for you to maintain your play and sports equipment, we make sure that maintenance information is readily available to you.
Many of our customers want to ensure properly maintained equipment, but don’t want to do the time-consuming work themselves. We understand! If you prefer to hire the professionals at Rainbow Midwest to do the work for you, we invite you to learn more about the Services we offer.
If you have any questions or concerns about maintenance or warranties or require additional information not outlined below, please feel free to contact us directly at 1-800-RAINBOW (1-800-724-6269). We’re happy to help!
Rainbow Play Systems Warranty
Rainbow Swing Sets are constructed with the highest quality materials. That’s why we’re able to offer outstanding warranties on all our Rainbow products. You can rest assured that your uniquely designed Rainbow swing set is covered by our lifetime warranty. A 5-year warranty also covers additional components and pieces.
Rainbow Warranty Info
For warranty coverage specifics or to submit a claim:
Springfree Warranty Info
1-877-JUMP SAFE (1-877-586-7723)
Register your Springfree trampoline or submit a claim:
Springfree Trampoline Warranty
Unlike other trampoline warranties that only cover specific parts, Springfree’s world-class warranty covers the whole trampoline. We want to make sure your family gets years of fun from your Springfree trampoline, so we offer a 10-year warranty that covers every inch of the trampoline — from net to frame to mat.
AlleyOOP Trampoline Warranty
AlleyOOP Trampoline’s lifetime warranty covers the steel frame and enclosure poles, while the jumping surface (mat), springs, mat stitching (including v-rings and straps that hold the v-rings), power hook/arms and safety enclosure netting are covered by a 5-year warranty. A 3-year warranty covers the frame pad, while all other trampoline components are covered by a 1-year warranty.
Note: Warranty info is for current year models.
Vuly Warranty Info
For additional warranty information or to submit a claim:
Vuly Trampoline Warranty
Vuly offers a comprehensive warranty for both its Thunder and Thunder Pro models. A 10-year warranty covers the trampoline’s frame, tubes, and joiners, while the jump mat (excluding print) is warrantied for 5 years. A 1-year warranty covers the safety net, net poles, side skirt, and leaf springs.
Goalsetter Basketball Hoops & Equipment
The quality of Goalsetter Basketball Hoops and accessories is unsurpassed in the industry. Count on Goalsetter to back the quality and long life of their products to ensure years of fun. All poles (excluding paint), acrylic backboard (commercial or public settings included), glass backboard (residential only), double static rims, and internal/external hand cranks are covered by Goalsetter’s lifetime warranty.
Single static and collegiate breakaway rims are covered for 1 year, and HD Flex Rims are covered for 2 years.
Goalsetter Warranty Info
Be sure to register your Goalsetter product after purchase to initiate warranty.
Rubber Mulch Warranty Info
For additional warranty information or questions:
Our rubber mulch, borders, and mats come with a 12-year color guarantee. All our rubber ground cover products are manufactured from 100% recycled material and are proven safe for children and the environment.