Overall we had a great experience. The sales team did a great job working with us on our selection and getting the delivery and set up of our swing set lined up. When the set arrived the worker asked good questions to make sure the placement was exactly where we wanted it. He quickly put everything together and was friendly. The only part of the experience I was not completely satisfied with was the finish on a few of the wood sections. Stain was not evenly applied or missed. This is something I will need to address in the next few weeks.