Our sales guy (I think Mark?) was great! We came in a week before coronavirus was impacting everything. We knew we wanted something but had no clue what could fit with the slope of our yard. He offered to check out our yard and share suggestions. It was so helpful, and everyone was really accommodating at finishing up our order and getting things installed before the shut-down. We’re so thrilled with everything and appreciate of the amazing customer service, especially in the midst of this chaos.