Are your showrooms open?
Yes! Beginning Saturday, May 30, 2020, all three of our showrooms will be open for in-person customer shopping during our normal business hours. We have a full line of swing sets and hoops in stock, as well as trampolines on order. Should you prefer, we continue to offer you a touchless shopping experience via our website, phone, email, and online chat.
What are you doing to ensure customer and employee safety at your showrooms?
We pride ourselves on always maintaining a clean and safe environment. Since the beginning of the COVID-19 outbreak, we have become even more diligent about sanitizing surfaces and regularly wiping down swing sets and stations.
Additionally, all employees have increased hand washing frequency and are maintaining six feet of social distancing as recommended in the guidelines issued by the Centers for Disease Control (CDC).
Finally, we have discontinued Pay to Play and hosting birthday parties for the foreseeable future.
Are your services like power washing, installation, and sealing still available at this time?
Yes, we continue to offer our full range of services including Delivery and Installation, Washing, Sealing, Staining, Moving and Relocating, and our Buy Back program.
Our professional technicians will maintain six feet of social distancing from every customer. They will also not engage in any face-to-face conversations. Additionally, their workstations are sanitized multiple times each day.
Can we pick up our play equipment from your showroom?
Yes, play equipment pickup is available at any of our showrooms. We continue to maintain the highest standards in cleanliness and disinfection to ensure all our customers and staff remain safe. Should you prefer a contact-free pickup, you can call to schedule a pickup time. Upon arrival at our showroom, call us and we will bring your equipment out to your vehicle while adhering to the social distancing guidelines.
Can we shop for play equipment online?
Yes, you can shop for many of our products online, including Springfree and AlleyOOP trampolines, Goalsetter basketball hoops, and our most popular Swing Set models. Feel free to contact us with any questions. Team members are available throughout the day via phone or online chat to assist you with choosing and purchasing your play equipment.
Should you prefer an in-person shopping experience, all three of our showrooms are open and staff are available to welcome you, answer any questions, and assist you with your purchase.
When will you resume Pay to Play and birthday parties in your showrooms?
Currently, Pay to Play and birthday parties will not be taking place in our showrooms for the foreseeable future. When these do resume, we will post a notice on our website.
What should I do if I have already scheduled and paid for a birthday party?
Please call our showroom or visit our website to reschedule or cancel your party. Should you decide to cancel, we will fully refund any fees paid.